I reckon many of us put on a different face at work. No not that glum face. What I am refering to is, showing a different side of us at work. Many a time we can’t ‘be ourselves’.
I can also see how hard it is to please everyone. Use the same front, and someone feels intimidated. Another feels you are not serious enough. Maybe I’m too young, or look too young for the work I do, that some of my clients don’t take me seriously. Maybe it is time to do an overhaul. People don’t appreciate difference. They want the familiar. They want people to be like ‘everyone else’. The stereotyped image of how someone ought to be at work.
Like when a new team of engineers take over a project from someone. So there are unfamiliar faces and all. The same quality of work, or even better, is usually deemed ‘worse’. People compare to what’s in their comfort zone. And unfamiliarity begets resistence. What is the psychology behind this? Cuz even I share the same trait. I don’t like new comps or handphones cuz I am used to being in the comfort zone. Unless there is a very good reason for change, else if it aint broken, don’t fix it. Grin and bear it.
I think its pure rubbish, but that’s the way it is. Heck it makes work darn boring though. My job is rather service orientated. I see different types of people everyday, and learn how to deal with each and everyone of them. If you’re a customer, what sort of service standards do you go for?
Cuz quite frankly, it seems that few people appreciate the service staff like I do. Service staff greet walk in customers but many don’t even hear them. Or they pretend not to hear. I like to return a greeting and a smile. We are only human. There are no customer rights and stuff when it comes to service. Yes we do not condone bad service, but I don’t walk into astore and behave like I own orchard road just cause I am a customer and they are staff and I expect them to do what I want. I can relate to my counterparts in the service industry, which unfortunately isn’t reciprocated by others. They get treated badly at work so they take it out on other people in the service industry. Yikes.
I won’t say which race or nationality I have been looking at, but they wave thanks when you give way to them on the road. They thank the bus captain when he tells them it is time to get off the bus, either verbally or by waving from the outside. They actually acknowledge front desk staff’s greetings.
Culture? Perhaps. Then I think perhaps we have a lot to learn from them. Just like they have a lot to learn from us, for example, the way we respect our elders, which in their culture, many do not give a hoot to.
I hope we can learn from one another, but learn the good and right things. Somehow we seem to pick up the wrong stuff and neglect to follow the good cultures. So in the end, everyone’s culture is getting cross ‘bred’ but in a negative way.
So what should we do? Heck don’t ask me. I am just like you and I. If I had to do something, I’ll just go into internal slumber…..
If I had a wish, that is what I would want. Dead (no pun intended) serious.
I’m tired folks. Real tired. Fatigue that no amount of sleep or rest can resolve.
As they say, the world sucks. Of course it does, else we would have all fallen off the face of the earth.
I would say, then so it shall be. Nutting much to keep one’s feet around here anyway.