Review on Tiger Airways VS Air Asia – Field report (FR)
May 20, 2008 in My Shout Outs
Back from a trip to BKK and what a trip it was. Bags. Shoes. Chewing gum. Dried Mangos. Dried pork floss (that looks like crap, which is how it was described as by people who want us to bring some back), cufflinks, t-shirts, tie, shirts (zara) and the works. Basically we left with a combined luggage weight (handcarry only) of around 6kg but came back with a combined estimated 25kg? (including a new 22kg check in luggage). That did not include cologne, brandy and the brand new Absolute Mango that we bought from the airport. For the uninitiated, Absolute has a new flavor and we tried it with cranberry juice. It was pretty good! Awesome in fact. If I have to drink vodka from absolute, this is it. Retails for $27 (duty free price). Anyone who loves mango, or vodka should try it. Heck, try it anyway. The mix with the cranberry juice is real nice but I think we’ll need to find out what brand of cranberry juice they use cause it doesn’t look nor taste like the usual one. In fact it tastes like guava juice. Even the color is the same. I wonder if the promoter lied….
More on the trip and a FR (field report) later.
For now, I have been asked on the budget flights I have been on. My first one was with Tiger, flying to Perth (am I adventurous or what?) and the second was on the recent trip to BKK on Air Asia. Here’s some points to note:
Tiger airways departs from budget terminal (Changi) but Air Asia departs from T1. Expect to pay slightly more on taxes on Air Asia naturally.
Tiger provides seat selection (ata cost) but Air Asia is free seating. You can however, pay (small charge) for priority queueing so that you board the plane first. I can only say, it doesn’t make a lot of difference at all, but it is just $1 extra. A remote bay is used at the BKK airport, which means you gotta board the bus and be taken to and fro the terminal. Naturally, whoever’s nearer to the exit of the bus gets to board first. That is, after those who paid for priority queue get on board first.
Tiger has planes of the same type. All are A320s which are pretty new. Air Asia has A320s (which has this lovely mist coming from the aircon ducts, and did we smell lavender in the air too? Anyone noticed similar stuff?) but they do have old B737s too which does not have hot meals in their menu. We must be cursed cause for the second year running (we took TG last year) we departed from BKK back to SIN on old planes.
Menu wise, Tiger has this nice instant noodles that I like. The korean noodles I think? Air Asia’s menu seems more appetitising however but we never got to try. Price wise, Air Asia seems cheaper. Maybe cause they charged in Thai Baht.
Tiger has the usual hard seats but Air Asia actually has cushy seats, even on the old planes! That was quite impressive. It was quite comfortable so to speak.
The crew on Tiger gives terrible announcements. Their service standards pale beside many of the F&B outlets I have been to. Their uniform is comfortable but it looks horrendous and informal. Too informal. Air Asia has proper crew uniform (it makes a lot of difference in terms of branding to me, budget or otherwise as budget should not imply sloppy) and their announcements were pretty good. Plus point was they had a crew from China so she could do announcements in mandarin too. The crew leader was also properly identified (so you know who is in charge in case you need something) and she could speak at least 3 languages, english, mandarin and thai. I have always thought Air Asia was Malaysia based but it seems they have a Thai office too that caters to domestic flights? The cockpit and cabin crew on BKK sectors are mostly Thais.
Overall experience, Air Asia would beat Tiger, though the latter is usually a tad cheaper in overall fares. This could be due to the lower airport taxes from departing from the Budget Terminal too.
The true budget traveler who doesn’t buy anything on board and every cent and dime counts will benefit from Tiger Airways’ fares. Be sure to book early though! Last minute bookings are usually expensive especially to popular destinations during holiday seasons (including long weekends). If you are a last minute traveler I suggest you check out the full commercial airlines for their rates and departure/arrival times. On many occasions you could get a good deal for just a little more. So do your homework. Why did I take Air Asia? They were the only ones who could fly me back on Vesak Day itself. Tiger Airways and other full commercial airlines were full till Wed. Plus, Air Asia could fly us out of SIN on friday night right after work, so that was a plus too.
I will probably do a FR on the places we visited at BKK later.
Next up? HKG? Or Taiwan perhaps?